PRIORITIZATION AND REFERRAL IN THE DELIVERY OF PHARMACEUTICAL CARE

Carl Fenelon. Bsc, Msc, MRPharmS, Senior Cliinical Pharmacists, Lead MMyM evaluator, UK

 

 

With limited resource available to deliver pharmaceutical care there is a clear need to effectively prioritise services to patients who are most likely to benefit.  Initial methods of prioritisation were to concentrate pharmacy resource to high risk settings; however this resulted in patients with complex medication needs not receiving the input of a pharmacist if they were in a setting considered low risk.  In order to provide equity of service a simple tool was developed to prioritise patients for pharmaceutical care and to reduce input for those considered at low risk.  This has become standardised working practice across Glasgow, administered and tracked with a computerised application.

Objectives

  • Describe the development of the tool and the validation of this method of work in delivering a safe system.
  • Describe the pharmaceutical care required through out the patients journey and a simple calculator for pharmacist time required per patient.
  • Describe administration of the system with the aid of a tracking application.
  • Experience to date of referral of patients considered low risk.