Jehan Al Fannah, MSc, MBA, Consultant Pharmacist, Royal Hospital, Oman
- Improvers need to develop five essential habits: learning, influencing, resilience, creativity and systems thinking.
- Be familiar with the Habits of Improvers framework and the attributes which underpin how improvers think and act and what is needed to foster these to support improvement as a habit in the daily work of healthcare professionals.
- Consider the teaching and learning approaches most likely to successfully translate learning about improvement approaches into improvement of services on the ground.
- Examples of creativity and innovation will be highlighted in the speaker’s presentation.