Incident Reporting: Beyond the Numbers

Sylvia Hyland RPh BScPhm ACPR MHSc (Bioethics) Vice President and Chief Operating Officer Vice President and Chief Operating Officer Institute for Safe Medication Practices Canada (ISMP),  Canada


This workshop teaches healthcare professionals how to use medication incident reporting as an indicator to monitor patient safety culture within their organization. Participants will learn fundamental principles of medication incident reporting and patient safety culture. These concepts will be integrated to introduce a novel tool called the Medication Safety Cultural Indicator Matrix (MedSCIM), which is a Qualitative Assessment Scale (QAS). MedSCIM was developed as a measure of patient safety culture in healthcare settings. At the conclusion of the workshop participants will be confident using MedSCIM to support a positive patient safety culture.