Moderator:

Charles Daniels, BS Pharm, Ph.D. FASHPPharmacist-In-Chief & Associate Dean

University of California, San Diego

Paul Bush, Pharm.D., M.B.A., BCPS, FASHP Vice President, Global Business Development and Consulting

American Society of Health System Pharmacists

Objectives:

• 1. Describe approaches to assessing pharmaceutical services for compliance with best practices.
  2. Describe how accreditation standards and published best practices can be used to identify best practice gaps.
  3. Demonstrate how to prioritize areas for improvement in pharmacy services and medication-use practices.
  4. Describe how metrics can be used to measure performance and quality of pharmacy services.
  5. Estimate the financial value of clinical pharmacy services and how the information can be used to show a return on investment.